Summary

Brief

Large scale programme delivery of a complex financial system that serves as Critical National Infrastructure (CNI) to UK banking network. Delivered remotely via Scaled Agile (SAFe) methodology.

My role

UX lead across a team of 25 people consisting of elaboration, design, full stack developers and testers within an agile release train of 300+ people.

Key responsibilities and deliverables

• Subject Matter Expert on User Experience (UX) and User Interface (UI) design for the programme and led the design team.

• Built a design system from ground up - commitment to foundational effort to gain long-term efficiencies for the team.

• Developing components, patterns and screens (atomic design) for reusability in future use cases.

• Provided design thinking and awareness of system-wide implications whilst adhering to the overall vision and strategy.

• Established ways of working for the design and functional teams with continual process and team improvement.

• Guided team members on best practices and motivated them to succeed.

• Key coach for the junior designer on the team.

Client engagement

• Balanced client and supplier (Accenture) requirements.

• Managed stakeholders through expertise, evidence and contract.

• Led workshops and demonstrations with senior stakeholders from the bank to present functionality and design; providing guidance and rationale.

• Built relationships of trust based on design expertise - proven through foresight, understanding and delivery.

Deliverables

• Complete design system from the ground up.

• Wireframes outlining use cases and functional specifications.

• Visual Designs defining the screens in terms of layout, spacing and colour to pixel perfection.

• Trackers and reports.