Lead UX Designer (Contract)

Accenture for Bank of England (BoE), August 2020 - Present

 

Lead Designer on a complex web-application-based financial system serving as Critical National Infrastructure (CNI) to the UK banking network. Delivered remotely via Scaled Agile (SAFe) methodology.

 

• Subject Matter Expert on User Experience (UX) and User Interface (UI) design for the programme and led the design team.

• Built a design system from ground up - commitment to foundational effort to gain long-term efficiencies for the team.

• Provided design thinking and awareness of system-wide implications.

• Established ways of working for the design and functional teams with continual process and team improvement.

• Guided team members on best practices and motivated them to succeed.

 

Client engagement:

• Balanced client (BoE) and supplier (Accenture) requirements.

• Managed stakeholders through expertise, evidence and contract.

• Led workshops and demonstrations with senior stakeholders from the bank to present functionality and design; providing guidance and rationale.

• Built relationships of trust based on design expertise - proven through foresight, understanding and delivery.

 

Deliverables:

• Design system Components & Patterns with an atomic design approach.

• Wireframes outlining use cases and functional specifications.

• Visual Designs defining the screens in terms of layout, spacing and colour to pixel perfection.

• Trackers and reports.